At Shree Sai Jalaram Agarbatti (SJA), we value your satisfaction and strive to deliver high-quality products with care and devotion. Please review our policy below to understand how we handle issues related to orders.
At Shree Sai Jalaram Agarbatti (SJA), we value your satisfaction and strive to deliver high-quality products with care and devotion. Please review our policy below to understand how we handle issues related to orders.
We currently do not accept returns or exchanges on any products once delivered. Due to the nature of our fragrance items and hygiene reasons, all sales are considered final.
If your product arrives damaged or you receive the wrong item, please contact our customer support team within 48 hours of delivery. Our team will review your case and provide an appropriate resolution, such as a replacement or store credit, at our discretion.
Refunds are issued only in cases of confirmed damaged or incorrect orders. If eligible, your refund will be processed within 7–10 business days to the original payment method after verification.
All items sold through our website, including customized or promotional products, are non-returnable and non-exchangeable. Please read product details carefully before placing your order.
For any questions or issues with your order, please contact our support team at +91 90540 09475 or email us at contact@shreesaijalaramagarbatti.com. We are here to help you.